About Us

Honest People Deserve An Honest Locksmith

The outline on the map above shows our 30 minute response time zone. We cover a much wider area woking for some national Customers.

Express Locksmith Cardiff is a 24-hour emergency locksmith based in Cardiff.

Its original founder is Andrew Jones and Express Locksmith Cardiff is now part of the Chimaera Group.

Andrew Jones - Locksmith Cardiff

Andrew spent more than 20 years in the enforcement industry, working closely with locksmiths and watching them work, and was mentored in the art of locksmithing by a City & Guilds master locksmith.

He became alarmed at the way customers were charged for locksmith services in Cardiff and the surrounding area.

It became clear to him that many locksmiths would quote a price to a customer over the telephone, but would then add on additional charges when they arrived at the job.

So a customer who made a call to a locksmith would initially believe the job of gaining entry to a home would be £60 based on the telephone quote.

However, the price would often spiral to a cost in excess of £450 after the locksmith arrived due to hidden costs that were never discussed in advance.

Additional charges added to the job might include things such as replacement locks, additional keys, drilling new locks, hinge adjustments, or door and frame alignment. 


He came to the conclusion there should be a better and fairer way for customers who needed their locks changed to benefit from a clear and transparent pricing system in order to protect them from hidden costs.

This is how the idea for Express Locksmith Cardiff was born.

What’s different about Express Locksmith Cardiff?

Our Core Values

People First

Our customers are our business, so we’ll always do our best to help you out of a bad situation.

Quality of work

Whether it’s a repair or a replacement, our standard will always be of the highest quality ensuring you are satisfied with our service.


We’re dedicated to providing you with the most affordable services possible. After all, if you’re calling us it’s generally not a planned expense.


Our expertise will save you time and money.

Our Google Reviews

Joe HughesJoe Hughes
11:06 30 Oct 23
Out of hours call out, attended very quickly! Andrew is a sound guy and we had a good laugh about my misfortune of locking the keys in the vehicle🤦 lovely guy and we had a good chat while he went through the process of getting my keys back to me, even gave me a choice from a range of cans of pop, hopefully I won't make the mistake of locking keys in vehicle again, but if I did I'd phone this guy every time!
amina vineamina vine
10:54 23 Oct 23
Absolutely amazing. 20 mins and arrived. Amazing services. Amazing customer service and an affordable price. Can’t fault him.would highly recommend!
Phil CunliffePhil Cunliffe
11:24 13 Oct 23
Andrew is a genius. He did some bespoke work on a multi point locking door to get a very nice smart lock installed for me. It was not easy, he came across many challenges but in the end we got it working perfectly. And it looks fantastic!!
Matthew JonesMatthew Jones
14:05 17 Sep 23
Absolutely amazing service, I rung asking for some advice on how to fix my car keys, as they had water damage, I was given some brilliant advice on what to do and how to fix it, it now works perfectly and I will be coming back to here in future whenever I have any car related problems
Monwar AliMonwar Ali
10:53 28 Aug 23
Very friendly service
Nicola WilliamsNicola Williams
19:43 18 Aug 23
A* Excellent service. Broken lock late on a Friday, panic set in along with arguenents over whose fault it was. Andrew was here within half an hour to save the day. 100% recommend, professional friendly service with a smile. Would definitely use again. Thank you 😀
Ali AlzahidAli Alzahid
23:34 07 Aug 23
In short, Andrew is a Gentleman and Scholar - full of charm and hugely knowledgable. He took time exploring the problem with the remote on my mini and ran multiple tests to help me sort it out. Unfortunately, it was a damaged circuit board so he didn’t charge me a penny even when I insisted. An extremely rare trait and one that we need more of. I’ve already recommended him to family and friends!
Rhodri DaviesRhodri Davies
15:26 06 Dec 22
Bifold doors wouldn't closeWe had an issue with our bifold doors. They wouldn't close which meant we couldn't leave the house. Andrew came to our house within a few hours, and was friendly, polite and offered a load of advice. He fixed the problem and we're really relieved.
Jennie WillsonJennie Willson
21:38 02 Dec 22
Amazing service, great job, lots of good advice, really fair price and couldn’t do enough for us! Great for my stepdaughter moving in to her first house to get advice and reassurance and great work! Thank you!
10:44 05 Nov 22
Absolutely fantastic service, from Andrew...called him out for a patio door service, nothing was a problem when i showed him two other jobs, came back same day to fit an outside security light. Highly recommend.
ollie Hodgkinsonollie Hodgkinson
09:35 22 Oct 22
Fantastic service. Sorted all the locks on our new house out when we moved. Reliable, affordable and honest! Thanks Andrew!
gemma hartgemma hart
13:10 10 Oct 22
I cannot recommend this company enough! Brilliant service and will always try and fix the garage door 1st before suggesting a new one. Had a slight issue (no fault of the repair but an error our side) all i had to do was contact express locksmith and they literally came straight out to sort the door out.

Our Services

No matter the service, you’ll receive the highest standard of work, and we’ll overdeliver on your expectations.

24 Hour Emergency Locksmith Service Cardiff

Are You Locked Out? Call 07747 877483

Get More Details On Our 24-hour Emergency Locksmith Cardiff Service

Install Video Doorbell Cardiff - Express Locks Cardiff

Do You Need A Video Doorbell Installed?

We can install a Video Doorbell on your property 

External Key Safe Box - Express Locks Cardiff

Need A Key Lock Box for Airbnb?

We can add a Key Safe Box to your home


Full Garage Door Repair Cardiff - Express Locks Cardiff

Having Issues With Your Garage Door?

We offer Garage Door Repair Services in Cardiff – and the surrounding area


Key Cutting Service Cardiff - Express Locks Cardiff

Need Another Key?

Use our Key Cut Service  

Internal and External CCTV and Mines Installation - Express Locks Cardiff

Need CCTV Security?

Protect your home with our CCTV Security and Mines contact us about our Security System Services  

Board Up Windows - Express Locks Cardiff

Worried About Vandals Getting Into An Empty Property?

Our Fast Boarding Services prevents vandalism

Commercial Locksmith Services - Express Locks Cardiff

Do You Need Locksmith Work On An Office Or Retail Outlet?

We have a range of Commerical Locksmith Services for Offices and Retail outlets.

Bifold Door Service Cardiff

Do You Have Bifold Doors?

Use our Bifold Door Service to keep your bifold doors operating smoothly

Express Locksmith Cardiff

A Professional Locksmith Service At You Call