About Us
Honest People Deserve An Honest Locksmith
Express Locksmith Cardiff is a 24-hour emergency locksmith based in Cardiff.
Its original founder is Andrew Jones and Express Locksmith Cardiff is now part of the Chimaera Group.
Andrew spent more than 20 years in the enforcement industry, working closely with locksmiths and watching them work, and was mentored in the art of locksmithing by a City & Guilds master locksmith.
He became alarmed at the way customers were charged for locksmith services in Cardiff and the surrounding area.
It became clear to him that many locksmiths would quote a price to a customer over the telephone, but would then add on additional charges when they arrived at the job.
So a customer who made a call to a locksmith would initially believe the job of gaining entry to a home would be £60 based on the telephone quote.
However, the price would often spiral to a cost in excess of £450 after the locksmith arrived due to hidden costs that were never discussed in advance.
Additional charges added to the job might include things such as replacement locks, additional keys, drilling new locks, hinge adjustments, or door and frame alignment.
He came to the conclusion there should be a better and fairer way for customers who needed their locks changed to benefit from a clear and transparent pricing system in order to protect them from hidden costs.
This is how the idea for Express Locksmith Cardiff was born.
What’s different about Express Locksmith Cardiff?
Simple, Affordable, Honest, Transparent & Reliable
- Honesty, transparency, and fixed pricing are at the core of Express Locksmith Cardiff
- When you contact us, we’ll ask you the relevant questions so we can correctly establish your requirements
- We’ll quote you a fixed price based on the information you provide to us
- We give you a 2-Year warranty on all of the work we personally do
- We focus on regaining entry to your property in a non-destructive way
- Should we damage your lock and need to replace it, we’ll give you a new additional lock for free (with the exception of Mortise or non-standard locks)
- We not only fix your immediate problem, but we also fix the issue that gave you the problem in the first instance
- You can expect a professional service from professional locksmiths with professional tooling
- We operate 24 hours a day, 365 days per year
- If you live in Cardiff, we can be at your door in less than one hour
Our Core Values
People First
Our customers are our business, so we’ll always do our best to help you out of a bad situation.
Quality of work
Whether it’s a repair or a replacement, our standard will always be of the highest quality ensuring you are satisfied with our service.
Dedication
We’re dedicated to providing you with the most affordable services possible. After all, if you’re calling us it’s generally not a planned expense.
Expertise
Our expertise will save you time and money.
Our Google Reviews
Our Services
No matter the service, you’ll receive the highest standard of work, and we’ll overdeliver on your expectations.
Are You Locked Out? Call 07747 877483
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